About
Practice management built by people who actually listened.
CounselOS started after a year of conversations with Australian sole practitioners, family lawyers, conveyancers, and commercial partners. Every conversation ended with the same complaint: the software is built for someone else.
What we believe.
Australian firms deserve Australian software
Trust accounting rules differ by state. Costs disclosure differs by jurisdiction. Limitation periods are written into our legislation, not someone else's. Software built for the US legal market does not handle this. Software built for the UK legal market does not handle this. We built ours for here.
AI without governance is a liability, not an asset
A lawyer using ChatGPT in a browser tab is a complaint waiting to happen. AI inside your practice system — protected client details, full audit trail, human review — is a productivity multiplier. The difference is the discipline of the platform, not the intelligence of the model.
Software should be on month-to-month terms
The dominant practice management product in Australia locks firms into three-year contracts with exit fees. Every firm we spoke to mentioned it within the first ten minutes. We refuse to do it. If we are not earning your business every month, we should not have it next month.
Migration has to be painless
Thousands of Australian firms must move before December 2026. They will choose the platform that makes the switch easy. Most of our effort has gone into a five-business-day migration path — because that is what firms ask about first.
Who we are.
A small Melbourne team. Engineers with Australian legal-tech backgrounds. One a principal solicitor as product advisor. An Australian legal accountant on retainer.
14
Engineers, designers, and operators
3
Australian states represented on the team
100%
Australian-based, Australian-hours