Ask anything
Ask about limitation dates, compliance, and matter status — answers stay inside your firm’s data.
Research memo
Ask
FilePro shutdown: 215 days until firms must migrate
Built for Australian legal practice
Run your firm in one place — with AI you can stand behind.
Matters, trust money, compliance dates, documents, time, billing, and your client portal — together. AI helps with drafting, research, and client updates; your team approves everything before it leaves the firm. Guided setup, month-to-month or annual pricing, and a clear path off FilePro and LawMaster.
No credit card. No 3-year contract. Operational in 5 business days.
MATTER · M-2026-0117
Commercial lease — retail premises
Stockwell Partners · Senior solicitor: Alex Bridgewater
Draft ready · lawyer review required
"The Landlord and the Tenant agree that the demised premises shall be used only for the purpose of operating a retail boutique. The Tenant shall not use the premises for any purpose…
Time today
3.4 h
WIP
$4,250
Limitation
— none
One inbox
Approvals for AI, time, and trust
45 mins
Typical first-draft review (was 3 hrs)
< 10 mins
Guided client intake
5 days
Target migration to operational
CounselOS Intelligence
Intelligence built into every matter.
Not a separate chat window. AI helps with drafting, research, billing descriptions, contract review, and client updates — always logged, always reviewed by your team before anything reaches a client.
Draft in minutes
First drafts from your precedent library — labelled AI-generated until a fee earner approves.
AI generated
“
Review contracts faster
Unusual clauses flagged before your line-by-line review — structured risk memo per document.
3 clauses need attention
Capture time, narrate bills
Log time in the app with activity hints in the browser, then approve AI-suggested billing wording in one inbox.
Captured activity
Conference with counsel · 0.8 h
Plain-English client updates
Companion summaries alongside formal advice — fewer “what does this mean?” calls.
Client update draft
Client update — commercial lease
Matter briefings
New fee earner up to speed in minutes — generated from the matter file, never sent without review.
M-2026-0117 · Commercial lease
Governed by default — not optional
Client-identifying details are protected before any external AI service is used. Every assist is recorded in your audit log. Research flags citations you should double-check. Privileged and confidential content stays inside your firm.
Legal research uses governed AI with citation checking. Connections to paid publishers (such as Lexis or Jade) are only available when your firm has a signed arrangement — pilot demos may use sample cases, not a live publisher feed.
Interactive demos on this site use sample data. They do not access your firm’s matters or live publisher feeds.
Migration deadline
Thousands of Australian firms must migrate before December 2026.
FilePro is being wound down. LawMaster is being absorbed by ActionStep on an uncertain timeline. The biggest migration event in Australian legal tech in a decade is happening right now, and the obvious option is overrun.
CounselOS is purpose-built for switching: a migration path that takes 5 business days, fixed monthly pricing, and an Australian support team that picks up the phone.
See the migration pathTIME UNTIL FILEPRO SHUTDOWN
215
days · roughly 7 months · ends December 31, 2026
WHAT EVERY FIRM MIGRATION NEEDS
- Matter, client, time entry, and document migration
- Trust ledger preserved with running balances intact
- State-specific compliance settings re-applied
- Staff training so day-six is business as usual
- No 3-year lock-in to a successor that may not survive
What we found talking to firms
The six problems no incumbent has solved.
We spent the better part of a year with sole practitioners, family lawyers, conveyancers, and commercial partners across VIC, NSW, and QLD. The same six frustrations came back every conversation.
Billable time slips through the cracks
Industry research puts manual time recording at 10–15% lost billable hours. For a firm billing $50,000 a month, that is thousands left on the table every month.
First drafts still eat the day
Templates in older systems need constant maintenance. Lawyers end up in Word anyway — and every round trip costs billable time.
AI is happening outside your control
Staff paste matter details into public chat tools. No audit trail, no firm policy, and real risk to client confidentiality and professional conduct.
Trust money keeps principals awake at night
Every state has strict trust rules. Many firms reconcile trust in a separate system — double handling and reconciliation risk.
Critical dates live in spreadsheets
Missing a limitation date is among the most common negligence claims. Spreadsheets do not shout when a deadline is 14 days away.
Per-seat pricing punishes small firms
At $200–$300+ per user per month, a three-person firm pays enterprise prices. Firms want predictable firm-wide pricing.
One system, every module
No add-ons. No juggling three logins.
Most firms run practice management, trust accounting, and document work as separate products — three bills, three reconciliations, three places for something to slip.
CounselOS brings the daily work of an Australian firm into one place, with AI that follows your rules instead of living in a browser tab.
Matters & clients
Open matters, run guided client intake, assisted conflict checks, workflow steps, and business-development insights — with everything tied to the same file.
Trust accounting
Receipts, payments, transfers, authorisation queue, and reconciliation built for Australian trust rules — with bank feed matching when enabled and a clear migration validation report when you switch.
Compliance calendar
Practising certificates, limitation dates, CPD, and costs disclosure — list and month views so nothing hides in a spreadsheet.
Documents & drafting
Draft with AI inside the matter, edit in the browser, send for signature when your firm has e-sign enabled, and keep versions on file.
Time & billing
Log and approve time, batch-approve entries, and use AI-suggested billing descriptions from one approval inbox.
Client portal
Clients sign in securely, see matter updates, documents, and invoices — with online payment when your firm has billing enabled. Branded for your firm.
Firm knowledge & precedents
Search your precedents and matter history in one place. Upload templates or bring files from cloud storage — with help to categorise during import.
Guided firm setup
Step-by-step onboarding for profile, branding, subscription, migration, and AI policy. Progress is saved — resume anytime if setup is interrupted.
Approval inbox
Principals and seniors see what needs a human decision: AI drafts, time, trust movements, portal uploads — in one queue.
Governance & audit
Firm AI policy, full audit log, and usage visibility — so you can answer “who used AI on what?” without guesswork.
Immigration & OMARA (when enabled)
Visa pipeline, lead intake, OMARA Consumer Guide and service agreement tracking, client-money ledger, blueprints, family groups, portal pre-engagement, and governed immigration AI — for registered migration agencies.
Design-partner feedback
The first firms using CounselOS.
Design-partner quotes from the first cohort. Names and firm details withheld until the platform graduates from private preview.
"We trialled CounselOS while still on our prior platform. By week three the team had stopped switching back. Smarter time recording alone covers the subscription."
Melbourne commercial firm
Principal, 4-lawyer practice
Melbourne, VIC
"I have spent fifteen years tracking limitation dates in a spreadsheet. The first month with CounselOS I caught two dates I had previously missed."
Sydney family law firm
Senior solicitor
Sydney, NSW
"The migration was the make-or-break. Five business days from export to operational. Nothing else came close."
Brisbane practice
Practice manager
Brisbane, QLD
Trust by design
Built for the data that cannot leave the country.
Client data stays in Australia. Sensitive matter content is encrypted. Before any outside AI service is used, client-identifying details are protected — and every AI use is logged so you can show your work to a regulator or insurer.
Hosted in SydneyEncrypted at rest
Australian hosting
Client data in Sydney
Encrypted at rest
Sensitive matter content protected
Privacy Act aligned
Built for Australian privacy law
Full audit trail
AI, trust, and admin actions logged
Protected AI calls
Client details shielded before outside AI
Lawyer review required
AI outputs approved before client use
Pricing
Per firm. Month to month. No exit fees.
Pricing tiers are firm-level, not per-user. Pay monthly or annually (10% off annual). Upgrade or change plan as your firm grows — we show you what changes before you confirm.
Plans describe the product roadmap. Monthly and annual billing are available for self-serve tiers; some items (portal payments, live research publishers, bank feeds) follow your firm’s onboarding and sign-off.
Sole practitioners
Solo
$149/month
All-in. No per-user fees.
- AI drafting with lawyer review
- Time recording and billing descriptions
- Australian trust accounting
- Compliance calendar
2–5 fee earners
Small
$399/month
All-in. No per-user fees.
- Everything in Solo
- AI legal research and contract review
- Client portal
- Firm knowledge base and precedent import
5–20 fee earners
Mid
$999/month
All-in. No per-user fees.
- Everything in Small
- Business development insights
- Custom workflow templates
- Immigration & OMARA module (when enabled)
20+ fee earners
Enterprise
Custom
Tailored to your firm.
- Everything in Mid
- Dedicated AU success manager
- Custom AI policy templates
- Audit-export SLA
The 30-minute demo
See your firm's matter in CounselOS before you sign anything.
Bring an anonymised export from your current system. We will load it into a private trial workspace while you watch. Half an hour. No slide deck.
Australian team, Australian hours, four-hour response on every demo request.